We would be happy to help you to bring new systems online, to deploy them and to establish rollout structures. We also specialise in the provision of support for existing systems and their users. Global processes and applications mostly need an organisation to run them, which can provide a solution as an all-encompassing package and which we can clearly recommend for adoption.

These services include:

  • Betreuung der User Gemeinschaft (Business Support)
  • Verwaltung von SharePoint Umgebungen
  • Verwaltung von Tracking und Ticket Systemen
  • Incident und Bug Management
  • Teilnahme an face to face meetings vor Ort
  • Demand Management
  • Release Management
  • Erstellung und Verwaltung von Trainingsmaterialien
  • Validation und Change Support
  • Abstimmung mit IT, Process Owner und dem Projekt Team